FAQ

General Questions

Q: Do you have a retail store?

Q: I make an awesome graphic ability. How do I become a supplier to Groovepill?

Ordering Questions

Q: Is your site secure?

Order Status Questions

Q: How quickly will my order ship?

Q: What are my shipping options?

Q: I ordered multiple items but only received one. Where is the rest?

Q: How will I know if my order was successfully placed?

Q: Can I cancel or modify my order?

Checkout Questions

Q: I have a gift card or coupon code I would like to apply. How do I do that?

Q: Do I have to pay sales tax?

Q: When is my payment processed?

Q: Can you Express Ship to a PO Box?

Return or Exchange Questions

Q: What is your return policy?

Q: Are sales final?